Welcome to our help page
Please use the options above to trouble-shoot your streaming media.
- If you are having difficulty streaming our content, use the Speed Test link under “Buffering Help” section.
- If your player is rebuffing or constantly getting disconnected, try the "Rebuffing Help" link.
- If you are having issues with your Adobe Flash Player, use the “Flash Help” section.
- If your favorite site is still using Windows Media Player for streaming “Video on Demand” (replays) use our “WMP Help” section.
- If you’re an RTN.tv subscriber with a Roku, use our “Roku Help” section to trouble -shoot the issue.
- If your Track, Casino or OTB is having difficulties with our kiosks, Try our suggestions under “Kiosk Help”.
- If you are receiving the Roberts 'unauthorized' error screen, please click "Security System Settings".
If you are still having problems after trying these help pages, please click the "Contact Us" link and you will find information on how to reach us directly.